At Reluxbox, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
Automatically Collected Information
We may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them (you may unsubscribe at any time)
3. Cookies
Reluxbox uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
4. Payment Security
All payments are processed securely by trusted third-party payment providers.
Reluxbox does not store your complete payment card information.
5. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Analytics providers
- Legal or regulatory authorities when required by law
These providers may only use your information to perform services on our behalf.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we take reasonable precautions, no method of online transmission or electronic storage is completely secure.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the email provided below.
8. Third-Party Links
Our website may contain links to third-party websites. Reluxbox is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Reluxbox
Email: reluxbox@gmail.com
Thank you for trusting Reluxbox with your information.
